As a leading confectionary supplier in Vietnam, Lotte Vietnam always faces challenges in optimizing its supply chain operation. In fact, it is a common problem that many suppliers, distributors and retailers are on the way to find their own solution.
An ideal supply chain for members in distribution channels is the one that enables them to capture and predict consumer tastes and shopping trends, develop production plan accordingly, and distribute sufficient amount of goods to meet consumers’ needs. Indeed, such supply chain is affected by various objective and subjective factors, such as failure of equipment, weather, local policy, economic changes, etc. Recently, Covid-19 outbreak has become one of the factors that are responsible for the unexpected change in consumption demand, trends as well as patterns in a very short time.
Lotte Vietnam products are currently supplied domestically
This makes suppliers, distributors and retailers struggle to adjust their own supply plans to adapt. As a result, companies in the supply chain shift their investment to automated order management system. This system will automatically check the remaining quantities of items in the inventory and send signals to the company and its suppliers, at the same time place orders, which helps to prevent stock-out situation. For the best performance of the system, the company and its trading partners must follow certain rules regarding order and shipping information exchange.
In the past, upon receiving a wholesale order, Lotte Vietnam's staff had to manually input data into the system. For large and complex orders, it might take them hours to enter data, as well as check the accuracy of the data entered.
With Microsoft Azure cloud based DiWeb solution developed by DiCentral, Lotte Vietnam has partly solved its supply chain operation problem.
The main interface of DiWeb solution
“Now that all order information and related documents are digitized in one system, we have been saving a lot of time, increasing productivity, and reducing unnecessary risks related to supply chain operations.” said Mr. Yohei Kanemasa – Senior Manager of Strategic Management, Lotte Vietnam.
DiWeb solution is developed by DiCentral team and based on Microsoft Azure cloud platform. When asked about this choice, Erik Adair - Director, Business Development, DiCentral Asia Pacific revealed: “Our top priority for any solutions is security. That's why DiCentral chose Microsoft Azure platform to develop our DiWeb solution. We want to provide our customers with global-standard secure e-supply chain experience.”