Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions and allow your organization to transform to meet customer needs and capture new opportunities.
By combining Field Service and Azure IoT, businesses can automate remote troubleshooting and fixes so a technician is dispatched only when necessary. Use anomaly detection to automate workflows and resolve issues before customers are aware of any problem. The transition from a break-fix repair model to a never-fail service model.
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